NHC UNISON - Northumbria Healthcare Employees

The Heart of Healthcare

Heart. One of the strongest words there is.

Ask anyone in the UK what public service they consider the most valuable. The answer would resoundingly be healthcare.
Northumbria Healthcare NHS Foundation Trust is massive. It’s a complex network of buildings, technologies, medications, professional and support staff, infrastructure, and providers, all working together to provide a full range of care.
It’s a system that, in one way or another, touches every single person in its area.

Northumbria Healthcare NHS Foundation Trust is a multi-million pound organisation. But the value of our healthcare system can’t be represented by a number.

frontline staff

We are the frontline staff who care for those who need it. We are the heart of health care.

It’s not a statistic, a graph, or a pound sign at the bottom of a financial statement. In the end, quality of care is measured person-to-person. Healthcare is the nurse at the side of a child’s hospital bed. The health care assistant who carefully bathes a patient recovering from a broken hip. The accident and emergency who know every minute counts and exactly what to do. The social worker who finds a family the mental health resources they need.

The support worker who sees capabilities. not disabilities. The domestics who expand their job descriptions to include listening and laugh­ter. The  technicians, clerical staff, and maintenance staff who work attentively behind the scenes, knowing their work truly matters, even though it is rarely noticed or praised by the public.

We’re the frontline workers who care for those who need it, or work in the background every day to keep healthcare running smoothly and efficiently. We are dedi­cated to our work, and committed to contributing our collective experience, understanding, and compassion to the ongoing transformation of healthcare in Northumberland and North Tyneside.

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